We’re confident in the quality of our jewellery — that’s why every piece comes with a 2-year warranty, completely free of charge.
What’s Covered
Your warranty includes protection against:
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Tarnishing or fading
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Discolouration not caused by chemicals or misuse
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Manufacturing defects
What’s Not Covered
The warranty does not cover:
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Accidental damage, loss or theft
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Scratches or dents from everyday wear
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Damage from perfumes, lotions, or cleaning agents
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Unauthorised repairs or alterations
How to Make a Claim
If you experience an issue within two years of purchase:
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Email hello@numansion.com with your order number and clear photos of the item.
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Our team will review your claim within 1–2 working days.
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If approved, we’ll replace or repair your item free of charge.
Need Help?
If you’re unsure whether your piece qualifies under warranty, our team will be happy to advise.
Simply reach out — we’re always here to help.